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Personal Skills Training

Workplace Assertiveness Skills

Duration: One Day


Delegates obtain the building blocks to aid them communicate more effectively and become more assertive in and out of work. This course provides the building blocks for people such as managers or negotiators wishing to display personal influence skills. Content includes reasons for being assertive, being proficient in displaying assertiveness, awareness of your body language, positive self-respect and understanding your personal power, ensuring positive outcomes, project management and understanding the value of giving and receiving feedback.

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