As the workshop facilitator my role will be to empower and involve all participants equally. Through high-energy interaction I will provide structure, guidance, honest & impartial feedback, constructive challenge and productive comments.

I will deliver on the outcomes of the workshops, to include:

• Engage the entire group in discussion
• Understand group dynamics
• Offer an impartial insight to the group
• Regularly clarify how the task is being done
• Establish full nagging rights within the team
• Identify specific issues requiring attention
• Encourage honest communication
• Measure how people are feeling
• Ensure that conflict in “NOT” avoided
• Encourage the reserved individuals
• Drive honest communication
• Smoke out any hidden agendas
• Have an occasional bit of fun
• Start and finish on time
• Keep the group focused on the work process

With the certainty that the last thing you are told in a workshop is the first thing that you will remember, I reinforce the following across the attendees:

• Ability
• Motivation
• Attitude

To quote Lou Holts a team leader extraordinaire:

• Ability is what you’re capable of doing……………
• Motivation determines what you do……………
• 
Attitude determines how well you do it……..